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Hi. Access to the baking mad website is something that I either agreed to or just was transferd to from the paper based Allinson Baking Club. My earliest paper record dates from September 1990. I am the household baker and have been for about 30 years
My wife died recently and I have found it almost impossible to stop paper mail catalogues etc and e mail material addressed to my much loved and no late Shirley Maycock Starting this things is easy and I am wondering if you have procedures in place to effectively address death notifications conveyed to you by immediate relatives and others `clearing up` family affairs.
You may care to examine your own procedures so as to determine if your staff advise that you can do nothing without speaking to the dead partner.
Is it really necessary to use something carrying the simple name of `cookies` that so far as I can see, is perhaps `good` for yourselves. I do wonder though if they are good for us lot out here known as customers.
Please reply as this is to me an important matter. It has taken me something over 4 months to almost stop over 200 live contacts that were on my wifes computer. It is amazing how many businesses can make money with 0845 numbers.
Take care of yourselves.
Thanks meantime
Barry Maycock aged 80
Hi Barry
Thank you for contacting us and our condolences on the passing of your wife. Please could you email info@bakingmad.com with any details of your late wives login/account and we will close the account immediately. We do have procedures in place to deal with relatives queries in these circumstances, however if you have notified us and we have not acted, please could you include details of this in your email so we can review our procedures.
To answer your question about cookies, these are small files stored on your computer which holds data about the computers users. The law requires all websites to have a policy on this and to ask users to agree to have cookies stored on their machines as it protects the user (customers). Cookies aren’t harmful, however if you wish not to agree to our cookie policy, you don’t have to.
We are sorry to hear you have had difficulty in resolving your late wives accounts. Please feel free to email us for free at info@bakingmad.com and although our telephone line is not free, we do not make any money from it, but please also feel free to call us on 0844 880 5944 between 10am to 4pm Monday to Friday.
I hope we hear from you soon.
Kindest regards
The BakingMad.com team
Love printing off the various recipes for cakes,biscuits and puddings.
Hi How can I get Eric’s recipe’s from 9/9/12
show
Thanks
Lena
Hi Lena
We have a special Eric Lanlard section on our website where we upload his recipes http://www.bakingmad.com/baking-with-eric . Or Channel 4 have his recipes on their website as well http://www.channel4.com/4food/recipes/chefs/eric-lanlard .
Also Eric has a new book out called “Tart it up!” which features a lot of his recipes.
Best wishes
BakingMad.com team
hi bakeing mad have you get an phone number i can ring up can you snd send me an email back please thanks you cassie
Hi Cassie
Our phone number is 0844 880 5944. We look forward to hearing from you.
Happy baking!
fantastic fingers x
Where can I find the calorific values of the recipes on the Baking Mad website please?
I have just completed details for the brad making kit but it will not submit these.
I am Mary Jane Hemminbgs 2 Boswell Close Royston Barnsley S71 4ST tel no 01226 727149.
I bake pies and cakes, but I would like to try and make some bread.
I hope you can send me your kit.
Thank you
mary Jane Hemmings
Hi Anne
At the moment we only have a calorie count on our low calorie recipes, however we are looking at adding it to other recipes.
Happy baking!
Hi Mary
Unfortunately you will need to enter the competition as the system needs to register you under your login. please try again and if you have any further problems, please email us on info@bakingmad.com.
Happy baking!
Where’s the recipe for North Country Tarts?
Here is the recipe! http://www.bakingmad.com/recipes/pies-and-tarts-and-pastry/north-country-tart
Happy baking!